Shipping Information

Shipping Methods

    

We ship Canada-wide, shipping methods are as follows:

* STC Saskatchewan Bus Lines, and Greyhound. Please contact us to arrange.

* Xpresspost, and Expedited Courier with Canada Post. Please Note we do not recommend Expedited Courier during cooler winter months, as it is a ground service meaning your order with be exposed to cold climate temperatures for extended periods of time. Please also take into consideration during the cool winter months our longest lasting heat pack last for 72 hours, so if the expected delivery time is greater than 3 business days please choose a speedier shipping option.

* Airport to Airport Via Westjet and Air Canada. We offer this service for large volume orders.

 

Ordering and Shipment Details

    

    All guaranteed shipments will be released to ship only if the package can avoid the weekend wait. If your shipment is damaged in transit, do not refuse the shipment! Please accept the shipment and call us to make other arrangements. We ship Monday and Tuesday depending on the location and climate temperatures. Orders placed before 5pm CST Sunday will ship Monday. Orders placed before 5pm CST Monday will ship Tuesday. Orders placed after 5pm CST Monday will be shipped on the following Monday (excluding holidays).

 

    Please make sure you or someone is around to accept your order. If you do not personally accept your order and the package is left on your door step, we will not cover any DOA’s.

 

    Super Cricket’s real time shipping calculator calculates the exact cost of shipping to your desired destination. Once your address is entered your exact shipping cost will be generated and displayed. You will have the option to choose the shipping service and delivery date you prefer upon checkout.

 

    We accept payment via PayPal, Email Money Transfer, and all major Credit Cards. All payments can be sent to sales@supercricket.ca.

 

Weather Conditions

    

    Crickets are warm weather creatures. If the temperature is too cold they will die. Super Cricket Will do everything in our power to make sure you receive healthy, live farm fresh live Crickets. During cold weather spells, we will add extra packaging or heat packs to your live insect shipment at no extra cost. Super Cricket reserves the right to hold back any order due to improper extreme shipping weather. Extreme weather conditions are defined as above 30 degrees Celsius and below -16 degrees Celsius.

 

 

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